The Philippines has moved its Alien Employment Permit (AEP) application process fully online for foreign workers and their employers.

Starting September 3, 2026, the Department of Labor and Employment (DOLE) requires all AEP applications to be filed through its centralized online portals. The new system covers new applications, renewals, exemptions and exclusion requests.

DOLE will no longer accept AEP applications submitted by email, in person or through walk-in visits.

The department has also introduced a zero-contact policy. Applicants must use designated communication channels for inquiries, application updates and requests for clarification.

Access to DOLE offices will generally be restricted to applicants scheduled to collect their AEP cards or those specifically asked to provide additional documents. An assigned officer will remain available at offices to handle urgent concerns.

Separately, the Philippine Economic Zone Authority (PEZA) has introduced temporary measures to prevent visa processing delays while AEP applications are being processed.

Effective August 26, 2026, PEZA will continue processing new and renewal visa applications even when an applicant has not yet received an AEP from DOLE.

Employers registered with PEZA can submit evidence that the AEP application is under process. Accepted proof includes payment receipts, a DOLE order of payment, evidence of filing through official DOLE channels or a DOLE certification confirming the application.

After the AEP is issued, employers must provide certified copies of the AEP card to PEZA and the Bureau of Immigration.

The temporary arrangement will remain in place until further notice or until PEZA issues replacement guidelines.