In response to recent media reports about disruptions in nationwide funds transfers and cash withdrawals, 1LINK has informed all stakeholders that its services are fully operational and available 24/7 without any interruptions.

In an official press release, 1LINK stated, “Our valued customers are informed that all banking touchpoints, including ATMs, mobile apps, internet banking, point-of-sale terminals, and agent networks, are fully operational on 1LINK products, with transactions proceeding at their usual pace.”

1LINK acknowledged a brief period of service degradation that occurred yesterday. It said,

“Regretfully, while the above services experienced a brief period of degradation yesterday evening, we are happy to report that transactional services were restored quickly and most customers who were denied services have since then performed their desired transactions successfully.”

1LINK highlighted that yesterday’s transaction volumes exceeded the daily average for 2024, and today’s transactions are expected to follow a similar trend. The company anticipates that single-day transactions will surpass 5 million, amounting to Rs. 160 billion across interoperable ATMs and Interbank Funds Transfers (IBFTs).

This performance underscores the resilience of 1LINK’s infrastructure and the continued trust of banking customers in 1LINK and its member banks.

Period	ATM Cash Withdrawal		1IBFT
	Volume (Million)	Value (Billion)	Volume (Million)	Value (Billion)
YTD Aug 31, 2024	266.54	2,887.74	732.35	26,426.97
YTD Aug 31, 2024, Daily Avg 2024	1.09	11.83	3.00	108.31
Sep 01, 2024	1.47	17.30	3.51	61.25
Sep 02, 2024	1.54	19.11	3.37	140.97
Sep 03, 2024 (from 00:00 to 18:00)	1.22	15.84	2.96	125.52

“As always, 1LINK remains committed to maintaining the highest standards of service and security across all our digital payment platforms. We are actively working with partner banks and the State Bank of Pakistan (SBP) to ensure uninterrupted and secure financial services for all users,” added the 1LINK.